ATM

You can find an ATM at Level 1 at the conveyor belts that run towards Falkoner Allé – to the left of the clothing shop Zizzi.

Batteries

Used batteries can be handed in at the føtex kiosk.

Copenhagen Card

At the Information Desk at Level 1, we sell several versions of the Copenhagen Card that will save you money on a series of unforgettable events and places in the capital city.

With a Copenhagen Card, you get free entry to 79 museums and attractions, free public transport in the entire capital area and discounts on a number of sightseeing trips, restaurants and cafés.

At the Information Desk, you can learn a lot more about the possibilities you have with a Copenhagen Card.

Bikes/City bikes

Many people visiting FRB.C go by bike, which is why we have established several hundred bike-parking spots along the centre at both long sides and at the entrance overlooking Solbjerg Plads.

If you don’t have a bike of your own, or if you need an extra bike for your guest, you can experience the city on a city bike with built-in GPS – your green shortcut to the city for commuting as well as sightseeing.

You can find the city bikes at the entrance to Holm’s Bager overlooking Solbjergvej.

You can easily find and book a city bike here.

Charging of mobile phones

There are several nice and comfortable seating groups in the wide aisles, and many of them have points for charging your mobile phone.

Information

The Information Desk is at shop level 1 just below the conveyor belt that runs towards Solbjerg Plads.

At all entrances, there are wayfinders/directory screens.

Local newspaper

You can always get the local newspapers at the Information Desk at Level 1.

The Frederiksberg Bladet comes out on Tuesdays.

Lockers

 

There are no lockers at FRB.C Shopping for keeping for instance coats and bags/suitcases while you are shopping. Please use a trolley.

Metro and bus

Metro and bus direct to the door

There is direct access to FRB.C Shopping from Frederiksberg Metro Station. Get off at the stop “Frederiksberg”. Read more here.

Bus lines 8A and 74 stop right outside the main entrance, Falkoner Allé 21. Get off at the stop “Frederiksberg Station”. Read more here.

Plan your trip here.

Parking

Rooftop car park at Frederiksberg Centret

The driveway to the car park is located behind FRB.C Shopping with access from Nyelandsvej. Be aware that your vehicle must be below 2.10 m to enter the car park.

  • Opening hours are 07:00-21:30 every day (except from public holidays)
  • The first hour is free. Afterwards the price is DKK 7 per half hour.
  • We have automatic license plate registration at the car park. Thereby you do not have to think about credit card registration or use a traditional ticket machine. All you have to do is remember your license plate when you want to pay.
  • Done with your shopping? Just pay your parking fee via the automated payment machines, the EasyPark-app, the ParkPark-app, or online.

Read more about the general parking rules at Frederiksberg here.

Shopping trolleys

Shopping trolleys are placed at Føtex supermarket, at the entrances and rooftop parking area. Only DKK 10 or DKK 20 coins can be used to release the trolleys.

Lost something?

 

If you have lost something at the centre, contact Information at info@frbcshopping.dk or on 38 16 03 40.

You can also personally contact Information: you will find them by Solbjerg Plads entrance on the first shopping level just under the escalator. You can also hand in lost items that you have found.

Smoking

 

FRB.C Shopping is wholly non-smoking.

Tourist information

 

The Frederiksberg Turistinformation is at Level 1 in the Frederiksberg Centret, at the conveyor belt that runs up towards the CBS entrance.

Get tips and information about Frederiksberg from knowledgeable staff who are always ready to guide the citizens and tourists of Copenhagen.

Get inspiration for free:

  • City map
  • Tourist brochures filled with adventures and attractions
  • City calendar with an overview of current activities, flea markets/jumble sales and other cultural events
  • Guides for adventure trips where you get to visit some of the Frederiksberg highlights

Air conditioning

 

The entirety of FRB.C Shopping has air conditioning.

Dogs

 

Guide dogs carrying visible signs as well as “bag dogs”, if they do not touch the floor, are permitted.

Disabled facilities

 

We have elevators between all levels. There is access to disabled toilets. In our rooftop parking area there are disabled parking spots and also an elevator.

Prayer room

 

We do not have a prayer room at FRB.C Shopping.

Toilets

 

Toilets are on level 3 towards Solbjerg Plads, where there are toilets for women and men, as well as a toilet for disabled visitors. You will also find a baby lounge where you can change diapers, warm bottles and breastfeed in peace and quiet.

There are also toilets for men, women and the disabled on level 1 beside Søstrene Grene; just take the escalator down from the entrance at Falkoner Allé. Here there are baby changing facilities in both the men’s and women’s bathrooms.

Gift vouchers

 

You can buy gift vouchers for FRB.C Shopping at the Information Desk at Level 1 just below the conveyor belt that runs towards Solbjerg Plads, or online here.

When you buy a gift voucher, you also get a free beautiful card where you can write your greeting for the lucky one.

Elevators

 

Elevators can be found at Falconer Allé. There is also an elevator at the Metro exit from the 1st shopping level and this ascends to between Synoptik and Power on the 2nd shopping level. This elevator is not connected to the Metro platform but only runs within the Frederiksberg Centre.

There is an elevator from the new rooftop parking area that runs between all levels. On the 3rd shopping level opposite Day and Bertoni, on the 2nd shopping level opposite Matas, and on the 1st shopping level between Inspiration and Føtex.

Escalators

Escalators can be used between all shopping levels.

Defibrillator

 

Defibrillators can be found at Information by the Solbjerg Plads entrance on the first shopping level just under the escalator, and at Customer Service at Føtex. Staff are trained in the use of the defibrillator.

Environment

At FRB.C Shopping we are dedicated to protecting the environment. We only purchase energy produced by wind turbines and thus help support renewable energy in Denmark. In our daily operations, we consciously pursue a reduction of CO2 emissions.

Babylounge

On the 3rd shopping level you will find our baby lounge with diaper changing facilities and a panoramic window, where you and baby can relax in peace and quiet.

Post office

The post office in Frederiksberg Centret has closed. The nearest post offices can be found here:
  • Kvickly at Falconer Allé 90-94
  • Føtex Nordre Fasanvej 25

Recycling and Sustainability

At H&MMonki and & Other Stories, you can make a big difference by handing in the clothes you plan to throw out. Whether your clothes are broken, worn or just hopelessly outdated, you can hand them in to one of the stores and as thanks you´ll receive a voucher for each bag of clothes you submit for recycling. H&M gives a voucher for 15% off a new item, while Monki and & Other Stories will give a 10% discount on your total purchase. In this way, you help the fashion industry reduce its environmental impact and limit the amount of clothing and textiles that end up as waste.

Empty beauty product packaging from any brand can be handed in at & Other Stories to get a 10% discount on your total purchase. The Body Shop also accepts empty beauty product packages from their own brand. At Elgiganten you can deliver your batteries and all your old electronics for recycling. This ensures that no plastic and harmful chemicals from batteries escape into the environment and the oceans where they can cause untold harm.

Your used spectacles can be handed in to Synoptik or Thiele. Synoptik cooperates with the Danish Society for the Blind, which runs an opticians clinic in Ghana. Synoptik cleans, repairs and prepares the spectacles before they are sent on to Ghana where they make a difference to people´s lives. Thiele cooperate with Lions Club to send spectacles to certain locations in Africa where there are specific needs. In the case of some very high strength spectacles, your donation may be crucial for the new owner to be able to complete their schooling or hold on to a good job.

Returning of goods

At the Frederiksberg Centret, all shops grant a minimum of 14 days’ full right of return on presentation of sales ticket, as long as the product is unused and returned in its original packaging.

The right of cancellation does not apply to sale goods, nor to goods ordered for a specific customer – for instance in a specific size or colour.

WIFI

You can log on free to FRB.C wifi by selecting it.

Water bottle

Fill your drinking bottle with cold water for free when you are shopping at FRB.C.

You find the tap with cold water for your drinking bottle at the toilets at Level 3 overlooking Solbjerg Plads.

Electric cars

It is possible to power your electric car while shopping in FRB.C. We have partnered with e-on who have set up three chargers (a total of six spaces are reserved for electric cars) in our rooftop parking area, just to the left when you have driven up the ramp to P1.

To get access to the charging stations, you must sign up as a customer of e-on. This is easily done at www.eon.dk/bestil. If you have any questions, e-on are ready to help via telephone 70270577 or email to kundecenter@eon.dk.